FAQ

Frequently asked Questions

 

FAQs for Wiseacre Capital Service Limited

  1. What types of construction materials do you supply?
    We provide a wide range of materials, including building stones, ballast, sand, cement, steel, roofing sheets, and more.

  2. Do you deliver materials, and what are the delivery charges?
    Yes, we offer delivery services. Charges vary depending on the location and the volume of materials ordered. Contact us for specific details.

  3. How can I place an order?
    Orders can be placed via phone, email, or through our website. Visit our contact page for details.

  4. What is your return policy?
    We accept returns within 7 days for unused, undamaged items in their original packaging. Customized or altered products are non-returnable. Please refer to our return policy for more information.

  5. Do you offer discounts on bulk purchases?
    Yes, we provide discounts on bulk orders. Contact our sales team to discuss pricing and volume discounts.

  6. How do I make payments for my order?
    Payments can be made via mobile money, bank transfer, or cash on delivery, depending on your preference.

  7. Can I visit your physical location?
    Yes, you are welcome to visit our warehouse or office. Please check our contact page for the address and working hours.

  8. Do you supply materials outside of [specific location/city]?
    Yes, we deliver materials across the country. Additional charges may apply for long-distance deliveries.

  9. Do you provide recommendations on the best materials for specific projects?
    Our experienced team is happy to guide you in selecting the best materials based on your project’s requirements and budget.

  10. How can I contact customer support for inquiries or complaints?
    You can reach our customer support team via phone, email, or our website’s contact form. We are here to assist you promptly.